------------------------------- DANSK -------------------------------------------
Kære kunde
Ved bestilling af tid, accepterer du følgende betingelser:
- Ved aflysning af tid med mindre end 24 timer til behandlingen og ved udeblivelse uden afbud forbeholder vi os retten til at opkræve fuld pris for behandlingen. Såfremt der ikke meldes afbud anses dette som udeblivelse og der sendes en faktura på det fulde beløb via mail. Betales denne ikke, sendes den videre til inkasso, grundet tabt arbejdsfortjeneste, og der vil komme rykkeregebyr, som bliver specificeret i fakturaen. Ved din næste behandling vil du herefter blive opkrævet et depositum på 50% af behandlingens pris når du booker en tid.
- Ved forsinkelse på mere end 5 minutter, vil jeg informeres hurtigst muligt. Efter en forsinkelse på 15 minutter vil tiden blive aflyst. Hvis du ikke informerer om din forsinkelse på mere end 15 minutter, vil dette også anses som en udeblivelse uden afbud, og du vil derfor blive opkrævet behandlingens fulde beløb enten via mail eller ved ankomst.
- Du kan kun have glæde af ét enkelt tilbud pr. behandling.
------------------------------- ENGLISH -------------------------------------------
Dear customer,
By booking an appointment, you accept the following conditions:
- In case of cancellation of the appointment with less than 24 hours beforehand and in case of no-show without cancellation, we reserve the right to charge the full price for the treatment. If no cancellation is announced, this is considered a no-show and an invoice for the full amount is sent by email. If this is not paid, it will be sent to debt collection due to lost earnings, and there will be a late-fee, which will be specified in the invoice. At your next treatment, you will then be charged a deposit of 50% of the price of the treatment when you book an appointment.
- In case of delay of more than 5 minutes, I want to be informed as soon as possible. After a delay of 15 minutes, your appointment will be cancelled. If you do not inform about your delay of more than 15 minutes, this will also be considered a no-show without cancellation and you will therefore be charged the full amount of the treatment either by email or on arrival.
- You can only benefit from a single discount per treatment.
------------------------------- ROMANA -------------------------------------------
Stimate client,
Prin rezervarea unei programări, acceptați următoarele condiții:
- În cazul anulării cu mai puțin de 24 de ore și în caz de neprezentare fără anulare, ne rezervăm dreptul de a cere prețul intreg pentru tratament si timpul pierdut. Dacă nu se anunță nicio anulare, aceasta este considerată ca neprezentare și o factură pentru întreaga sumă este trimisă prin e-mail. Dacă aceasta nu este plătita, va fi trimisa la colectarea datoriilor din cauza câștigurilor pierdute și va exista o taxă de intarziere, care va fi specificată în factură. La următorul tratament, vi se va cere apoi un depozit de 50% din prețul tratamentului atunci când rezervați o programare.
- În cazul unei întârzieri mai mari de 5 minute, vreau sa fiu informata cat mai repede posibil. După o întârziere de 15 minute, programarea va fi anulata. Dacă nu ma informați cu privire la întârzierea dumneavoastră mai mare de 15 minute, aceasta va fi, de asemenea, considerată neprezentare fără anulare și, prin urmare, vi se va cere suma totală a tratamentului fie prin e-mail, fie la sosire.
- Puteți beneficia de o singură ofertă per tratament.
1. Terms of use
- By using Planway you agree to these terms.
- When using Planway and accepting these terms, you (hereinafter referred to as consumer) enter into an agreement with Planway Aps, which is a Danish registered company providing the service Planway.
- Planway reserves the right to change these terms without notice.
2. Consumer obligations
Consumer commits to comply with Danish legislation. Consumer is responsible for the legality of the material and information made available to the public, including that the material and information does not violate any third party's rights or may cause public offense. The customer undertakes and is responsible for ensuring that relevant information, including name, address, postal code, telephone number, e-mail address, is always correct in Planway, so the customer immediately can notify Planway by writing or changing the information under customer profile.
3. Planway's commitments
Planway commits to treat all consumer information confidentially and information is shared only with relevant Planway partners. However, Planway reserves the right to disclose consumer's personal information to the relevant authorities in case of misuse or justified suspicion thereof. Planway reserves the right to use the information for the production of general statistics and to use the work performed as a reference for sales and marketing purposes. Planway is entitled to disclose information to official name authorities, e.g. DK Hostmaster, InterNIC and RIPE.
4. Marketing
By accepting the terms, it is accepted that Planway and UniqueBeautySalon have the right to send relevant marketing material to the consumer. Relevant is defined as products or services that have previously been shown interest in.
5. Bookings
All bookings created through subdomains to our partners are an agreement between the consumer and the partner.
6. Planway’s rights
Planway is entitled to take and close a consumer's account without notice if the consumer does not comply with the general conditions and / or special agreements between the parties. Planway is entitled, without prior notice, to delete material which, in Planway's discretion, is illegal, offensive or otherwise contrary to good practice. Planway considers spam to be abusive and thereby a breach of the agreement and reserves the right to disclose personal information to relevant authorities in such cases.
7. Safety
Planway strives to maintain a high level of security, including relevant SSL encryption (https) on access to the system. However, Planway cannot guarantee hacker attacks that can cause system crashes and / or data loss. Loss caused by hacker attacks will therefore not be covered by Planway. Consumer is responsible for the security of the devices used. Planway continuously makes backups that are stored for three months.
8. Disclaimer
Planway is not liable for any loss or damage arising from interruptions or disruptions in Planway's electronic equipment or interruptions or disruptions attributable to Planway's suppliers or other third parties. Planway is not responsible for information obtained from the Internet or the use of the Internet in general.
9. Force Majeure
Planway cannot be held liable for any circumstances that may be described as force majeure, including, but not limited to, war, riots, uprisings, general strikes, fires, natural disasters, currency restrictions, import or export bans, interruption of intercourse, interruption or failure in the energy supply, long-term illness among key employees and the entry of force majeure with subcontractors.
10. Notification of changes
Planway must notify changes to the agreement with the consumer in cases where the change is to the detriment of the consumer. Notification by email address provided by the customer at the conclusion of the agreement is sufficient notification. Changes to the detriment of the consumer must be made with a minimum of one week's notice.
11. Planway's transfer to third parties
Planway is entitled to freely transfer the operation of the product and any associated additional services to third parties without notice, if the transfer can take place on unchanged terms for the consumer.
12. Applicable law and venue
Any disputes between consumer and Planway must be settled according to Danish law and i Denmark.
13. Online payments
When using Online Payment, Planway reserves the right to withdraw the money prior to processing. This is done as it acts as a deposit for the therapists.
14. Storage of data
Acceptance gives consent to store and handle your persoanl data in Planway. All inquiries and questions about personal data can be sent to info@planway.com.
15. Cancellation
The business offers a 14-day cancellation right upon online payment, if the consumer wishes to make use of this, the full amount will be refunded.
16. Warranty
The business offers a 24-month warranty on online payment, if the consumer wants to make use of this, the full amount is refunded. The complaint must be made within 2 months after the consumer has found the defect.
17. Delivery
When using online payment, the service is activated immediately and it is subsequently the consumer's responsibility to make use of it.